Safety Notices and Recalls

Safety Instructions
DT Swiss Wheels

Dear customer,

The DT Swiss wheels sold by us may include product batches that are affected by the current safety notice and recall of the DT Swiss AG.

The recall affects the following products from our range, among others
(production date from 1 August 2024):

ARC 1100, 50 mm rim depth, front wheel (ROSE prod. code: 233468601)

ARC 1100, 50 mm rim depth, rear wheel (ROSE prod. code: 233468701)

ARC 1400, 50 mm rim depth, front wheel (ROSE prod. code: 233464901)

ARC 1400, 50 mm rim depth, rear wheel (ROSE prod. code: 233465001)

None of the affected products were fitted as standard in ROSE bikes. However, these were sold separately.

DT Swiss AG has determined that only bicycle wheels in which the carbon fibre composite rims (known as carbon rims) were produced in Vietnam are affected.

WHY IS THE PRODUCT DANGEROUS?

The analysis of a small number of reported incidents in connection with bicycle wheels of the ERC product families has shown that spontaneous delamination (i.e. detachment of the outermost carbon layers) can occur in the rim flange area of the model series mentioned. The rim base is not affected by this delamination, but is also damaged as a result of the structural weakening. This form of delamination leads to a considerable structural weakening up to the total failure of the rim.

The product defect described increases the risk of an accident, which can lead to property damage, serious injury or death.

We therefore ask you to follow the instructions on the DT Swiss website. You can find out more about further processing and testing at www.dtswiss.com/en/recall. If you have any further questions, please contact DT Swiss customer service.

to the DT Swiss recall*

*By clicking the button you will be redirected to the DT Swiss website (https://www.dtswiss.com/en/recall).

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